Answers to the questions we hear most often about nodes, clients, billing, privacy, and troubleshooting.
"Airport" is common shorthand for a proxy subscription service — a provider that operates a network of nodes and hands you a subscription link instead of a single dedicated app. NiceCloud is exactly this kind of service.
Rather than competing purely on node count, NiceCloud focuses on route quality, uptime monitoring, and broad client compatibility, aiming to be a genuinely best value proxy service rather than just the cheapest listed price.
NiceCloud's node network spans multiple regions, and the subscription portal and support channel are accessible globally.
Clash Verge, Mihomo Party, v2rayNG, Shadowrocket, and sing-box are all fully compatible. Most other clients that accept a standard Clash subscription URL should also work.
No — the client itself (Clash Verge, v2rayNG, etc.) handles the connection once your subscription link is imported. You don't need a separate VPN application.
Yes. Most supported clients let you scan a QR code as an alternative to pasting the subscription URL manually.
Node lists refresh automatically to reflect route changes, maintenance, and performance adjustments. Simply refresh your subscription in the client to pull the latest list.
Plan changes and cancellations are handled through the subscription portal where you originally signed up.
Try switching to a different region or node within your client — performance can vary by location and time of day. If the issue persists, contact support with details about your client and location.
NiceCloud does not log the content of your browsing sessions and retains only the minimum connection data required to run and troubleshoot the network.
Use the contact form on our Contact page, or the support channel listed in your subscription portal, for the fastest response.